Last Updated: 31st December 2020
A. ANSA Registration and Enrolment
Students joining ANSA shall fill the S02 – Registration-cum-Enrolment Form and get themselves duly registered for the ACCA course upon payment of a one-time registration fee. Up on completion of the registration process, the terms and conditions of ANSA including refund, deferment policies issued by ANSA shall be accepted and signed by the student. This will be evidence of unconditional acceptance of the ANSA terms and conditions by the student. After completion of these procedures, the student can start attending the first session.
For the subsequent sessions, students are required to complete the S03 – Batch Enrolment Form with full personal particulars, including ACCA and ANSA registration numbers, choice of papers for the session, etc.
B. ANSA Digital Engagement Platform (ADEPt)
Students undertaking classes for a particular batch are given free access to the platform for practice and tests for the duration of the batch for a particular exam sitting and the subsequent exam sitting. Students who wish to use the platform at a later stage/have not attended classes for the paper requested need to pay necessary fee as detailed in the ‘Revision Package’ section of the fee details.
C. International Students
International students are those who travel to India from their own countries for the purpose of study. An admission letter will be issued to the international student for Visa only on receipt of full fees. Students who are in India pursuant to the terms of a study visa, should note that the Bureau of Immigration rules, Government of India, apply to them during their stay in India. If visa is refused by the Indian Government, all fees will be refunded except for the tax components.
International students who are absent for more than twice in a session are responsible for providing documentation, depending on the nature of the absence.
D. Promotional Offers
The management of ANSA reserves the right to change or drop any ongoing promotional offers without prior notice. However, if any student registers under a promotional offer before it is changed/dropped, ANSA guarantees that the student shall enjoy the benefits assured under the old offer.
Currently, ANSA has the following ongoing offers available:
1. “Free Demo recording – No Strings Attached! [PROMO_01]” – Students/Parents/Legal guardians (of student) who enquire about classes with ANSA for any course, are given access to view a demo recording of our live online classes on Successful Completion of an Enquiry. Successful completion of an enquiry means that the student/parent/legal guardian (of the student) has filled the enquiry form using the true and correct details and our course coordinator has been able to verify the same through a conversation with the individual(s) over a telephone call/chat/live counselling. ANSA reserves the right to choose the medium of sharing access (to view only) the demo class and the time limit for such access on a case-to-case basis. Unauthorised usage of the video shared will result in legal action. This offer is open to students from all regions.
2. “Early Bird Discount [PROMO_02]” – As part of regular marketing campaigns, ANSA offers discounts on tuition fee for students who register within select windows and conditions. Currently as part of our Singapore campaign we are offering a 10% Discount for Early Bird Registrations. Students enquiring through this campaign, who successfully complete an enquiry and enrol for upcoming ACCA Live Revision Package classes by 7th January 2021, are eligible for discount on the tuition fee. The special clause in the Withdrawal and Refund Policy is applicable to this offer.
E. Payment Terms
After enrolment, students should pay the fees for the subjects enrolled. ANSA accepts payments by cash, credit/debit card, cheque, demand draft or through online transfer. A receipt confirming the payment received from the student will be provided.
All students shall make full payment of the fees before the commencement of a session. Concessions for payment in instalments are made on a case-to-case basis. The details of the fee have already been shared (Details of Fee Payable) during the Student Counselling session – students can request for the same at the administrator’s office if needed.
F. Withdrawal and Refund policy
Students/Parents/Legal guardian of the student must give a seven-day notice period to the management if they wish to withdraw from classes.
If a student withdraws from the class(es) after commencement of a batch, ANSA will deduct the proportion of tuition fee for the classes attended before withdrawal (along with the full appliable tax components) and refund the balance amount.
In case the student withdraws before the commencement of the session, the amount paid (except applicable tax components) will be refunded.
ANSA also reserves the right to refuse refund of fee in exceptional cases including, but not limited to, completion of significant number of classes in the batch, infrequent attendance without notice/permission and violation of ANSA Code of Conduct/Student Policies.
Students/Parents/Legal guardians of the student may approach the management to address any grievances arising out of the refund policy, but the decision of ANSA management remains final.
Alternatively, the student may request ANSA to defer their enrolment on a subject to a later session.
Special Clause – For students enrolling through PROMO_02, the proportion of fee to be deducted from the amount already paid will be calculated on the gross tuition fee and not the applicable discounted fee.
G. Non-Payment of Fees
Where any part of the fees due to ANSA by the student remains unpaid, even after request for payment (oral and written), ANSA has the right to exclude the student from attending classes, at the discretion of the Directors of ANSA. The Directors shall give the student seven days’ notice in writing of their intention to exclude the student. The student is expected to make use of the opportunity given, to make the payment. The management also reserves the right to undertake legal action to recover the fee due in exceptional cases.
H. Cancellation Policy
ANSA reserves the right to vary or cancel any of the classes, change the venue where the classes are conducted, etc. In the event of cancellation of any session or classes for particular subjects, students shall receive full refund of the fees paid.
I. Classroom Attendance
In case of face-to-face classes, students must sign the attendance sheet in the presence of lectures. For online classes, the Teaching Assistant for the paper shall record the attendance. ANSA’s attendance policy excuses the absences of students for illness, religious observances, and compelling circumstances beyond the student’s control. Continued absenteeism will be reported to the parents/guardians.
J. ANSA Notice Board
Changes in lecture schedules, latest updates about the course, and other important announcements are displayed in the notice board.
K. Lecture Notes
ANSA provides the lecture notes to students on important topics in each paper as per tutor discretion or on request from students.
L. Mock Tests
ANSA conducts topic wise tests covering all chapters and three overall mock tests in each session through ADEPt, as stated earlier. ANSA also conducts more mock examinations on students’ request.
M. Classrooms and Study rooms
All ANSA classrooms are air-conditioned. Study rooms are available for students during working hours subject to availability of classrooms. The students are also given complete access to the Library and Journal section maintained by ANSA.
N. Disciplinary Issues
All students are expected to maintain discipline and decorum within the premises. Students must not commit any disciplinary problems such as ragging, shouting or any other undesirable, illegal, anti-social or destructive activities. If any such incident occurs, ANSA will report the incidents to the parents/guardians and the student concerned will not be permitted to attend the classes. The authority to take such disciplinary action vests with the Director of ANSA.
O. Online Classes
In case of online classes, students are expected to attend the classes through PCs, without fail unless a prior intimation is provided on connectivity issues or use of mobile phone. Students are required to turn on their videos and leave microphones on mute except when they are required by tutor to answer or they have any queries/issues.
P. Intellectual Property
ANSA grants its students a non-transferable, exclusive right to use ANSA study support materials. The use of ANSA material is for educational purposes only, and students shall not reproduce, retransmit, sell, disseminate, publish, or broadcast this material.
Q. Student Feedback
During each session, the students get the opportunity to express their opinions through a feedback form, for providing their opinion on lectures, administration staff, course materials, and facilities.
The completed feedback form should be submitted to the ANSA staff. The identity of all students and their comments are treated confidentially by ANSA and used for aggregation purpose. Opinions and information obtained from the forms will be used in taking necessary course of action.
R. Complaints Procedure
Complaints are handled as per the ANSA Student Grievance Policy available in the Student Handbook. Form S04 ANSA Students’ Grievance Form is to be filled to register complaints. ANSA will act upon all such complaints received and take necessary steps to resolve them within 21 working days. The complaints will be reviewed by the management and the final decision will remain with the Directors.
ACCA handles your data as per their policy that can be found here.